Frequently asked questions
Please click the questions below for the answers
Who are EcomStream?
EcomStream is a Dutch company providing checkout flow optimization and payments advisory services for (primarily Twinkle100) merchants in a variety of segments. The services are designed to offer an optimal (omnichannel) client experience and to optimize costs, covering your payment solution and checkout pages.
What is your expertise?
EcomStream utilizes best practice usability principles whereby the existing costs and client experience of your payment solution and checkout is assessed and optimized.
The payments optimization service is aimed towards a better client experience and cost optimizations to improve your bottom line result.
The checkout optimization service will enhance the checkout experience on your site to drive conversion. The usability reports of the Baymard Institute and the UX/UI researches from NN/G provide guidance for a solid advice for execution.
Does it make sence to optimize (benchmark) my payment solution?
You are probably leaving money on the table with your payments solution. The (online) payments market is extremely price competitive.
EcomStream often achieves savings of > 30% after a benchmark project. The payments market is far from transparent, but the lower the cost of your payments provider, the higher the return on your conversion. It’s safe to assume that you can realize huge savings with a benchmark exercise, performed by a specialist.
Can I outsource my RFP (tender) to you?
Yes, EcomStream has extensive knowledge with managing the entire RFP (tender) process for you. From assessing the current status, drafting the RFP document, upto renegotiations and onboarding. The service is entirely based on your requirements and company goals. It is always tailor made to your needs.
What is checkout flow optimization?
The client experience of your online checkout is important. It is often underestimated.
Your client has already made their choice and should be able to checkout quickly and conveniently. Optimizing your checkout flow starts with a detailed assessment of your checkout process. This could be of utmost value to you and your clients.
In one sentence, why should I work with you?
You will sell more and pay less.