This is EcomStream
More sales at lower costs
EcomStream is an independent boutique consultancy and is specialized in optimization of (omnichannel) payment solutions and checkout flows.
The checkout- and payment process is the most critical phase during a client journey. EcomStream is all about payment optimization and checkout optimization. The goal is to create a better client experience at much lower costs.
Thanks to EcomStream’s lean organizational model, your cost of ownership will be reduced and your ROI will be improved.
PSP performance optimization
By benchmarking and renegotiating your payment solution, considerable cost savings will be achieved and these will add to your bottom line results straight away. You can also generate more sales by improving the client experience of the payment solution. Have a look here and see how this works.
Checkout flow optimization
Losing a client during checkout is costly. Make sure the risk of drop offs is minimized as the client experience in your checkout is optimized. From best practice optimizations and usability principles to gamification techniques. Would you like to know how to achieve lower drop offs during checkout? You can read all about it here.
Project approach
Strategy
•
RFI / RFP support: (internal) support, scoping, production, process management and negotiations
•
Payment solution selection based on various criteria. For example: performance, rates and fees, relationship management and innovation
•
Multi vendor strategies
•
Omnichannel payment solutions and market places
•
Cross border expansion and the right payment strategy
Optimization
•
Re-negotiation of existing payment provider contracts and payment methods to generate cost savings
•
Benchmarking against “best in class” in the market based on hard and soft criteria. Price, performance and relationship management. For a competitive solution, permanently
•
Checkout optimization: an optimized checkout process results in higher conversions
•
Checkout gamification: from a pain in the ass process to a joyful exercise for your clients
Implementation
•
Project management during implementation or migration of the payment solution
•
Maintaining and guaranteeing service level agreements (SLA)
•
Onboarding & KYC support
•
Checkout flow assessment and a/b testing
•
Checkout gamification and 3rd party support
Continuity
•
Vendor management (as a service)
•
Cross referencing provider contracts compared to actual invoicing
•
Payment mix assessments
•
Periodic (often yearly) benchmarking
•
Operational strategy sessions
Client references
